• Senior DevOps Engineer

    Location IN-Pune
    Job ID
    Information Technology - All Openings
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


    The Nuance Global IT team is focused on supporting the company and employees with technical solutions and expertise that help the business run more efficiently, ensure security and data privacy, and support new IT infrastructure initiatives that drive innovation. Our team is composed of problem solvers with constant curiosity and different perspectives who love to collaborate to transform and rethink IT.

    Job Summary

    Summary: Site Reliability Engineer to focus on delivering Identity & Access Management and Infrastructure Engineering solutions in a complex computing environment. Joining the Infrastructure Applications Engineering team, you will build and support corporate infrastructure and related services. The Site Reliability Engineer is also responsible for communicating to management the operational status of the environments including performance, capacity, availability, failure rates, and other performance metrics.



    • Perform troubleshooting analysis and implement fixes to ensure SLAs are met.
    • Leverage automation to improve processes, automate deployment, and improve manageability of environments.
    • Perform service analysis, proactive troubleshooting, continuous improvement and capacity planning for production, virtualized environments.
    • Require limited supervision and direction; drive results and set priorities independently
    • Engage in high-level design discussions with cross-functional technology and business teams.


    Number of Years of Work Experience: 5


    Required Skills:

    • Understanding of Infrastructure as code and methods of implementation.
    • Exceptional communication skills. Includes creation of knowledge article for
      internal knowledge sharing.
    • Proficiency in Windows systems and/or software engineering
    • Proficiency authoring Puppet and Desired State Configuration (DSC).
    • Proficiency of DevOps/SRE engineer experience with CI/CD (Jenkins / Gitlab), Microservices and Containers.
    • Experience with one or more Public Cloud solutions (AWS, GCP, AZURE) and migrating from on-prem to cloud.
    • Experience managing full application stack with high availability requirements
    • Advance troubleshooting skills in Directory Services, Public/Hybrid/Private Cloud Infrastructure.
    • Expertise in Python, PowerCLI / PowerShell, Puppet, various Orchestration capabilities.
    • Hands on experience with physical infrastructure technologies including Storage and Networking.

    Preferred Skills:

    • 5+ years of experience supporting enterprise production systems.
    • Knowledge of TCP/IP networking, DNS, LDAP, SMTP.
    • Knowledge of Red Hat, Centos, Ubuntu, and Windows operating systems.
    • Knowledge of PAM tools and concepts.
    • Knowledge of SCRUM / Agile Values & Principles

    Education: BS degree in computer science or equivalent experience

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


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