At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.
Software Support Engineer - Diagnostics Solutions will be responsible for providing excellent customer service, problem diagnosis and creative resolution for issues related to Nuance products and their supporting technologies/infrastructure. Actively contribute to ongoing process improvement. This position has daily contact with help desk staff, customers, peers, and/or internal/external customer base.
Principal duties and responsibilities:
Knowledge, skills and qualifications –
Education: Bachelor’s degree (IT /CS/related discipline)
Minimum years of work experience: 2-5
o Must have skills: MS SQL scripts, HL7 & DICOM Interface, Healthcare and/or Radiology workflow understandings
o Windows server proficient
o Routing, switching, load balancing, cluster environment
o Security, Active Directory, Single Sign-On
o Microsoft Windows based applications and components.
• Object oriented development experience.
• Experience with processes and methodology associated with design, documentation, transition and implementation/integration of systems in a healthcare environment
of Radiology Information Systems (RIS) and/or Picture Archiving and Communications Systems (PACS)
• Experience with Dragon Naturally Speaking, PowerScribe 360 and/or RadWhere
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.