• Senior Program Manager

    Location IN-Pune
    Job ID
    Research & Development - Project Management
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.   Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.  


    Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.  


    Job Summary

    Summary: Principal project manager role utilizing Agile methodologies to manage projects with resources in diverse geographical locations. The role will require the coordination of multiple functional teams to continually deliver high quality solutions within challenging deadlines. The position is within the Core Tech Agile Delivery PMO. The role covers end to end delivery all the way from Dev to Delivery into Production.



    • Assuming the PM role across multiple cross-functional teams providing the level of support they need to succeed.
    • Planning, managing and reporting on software development projects being done by small to large Cross- functional development teams (including DevOps) spread across diverse geographies which develop some of the flagship products of Nuance.
    • Lead and motivate people in close coordination with their line managers.
    • Develop a technical understanding of the projects to be able to support the product requirements management process.
    • Manage risk and dependencies and resolves issues within and between various functional groups.
    • Manages and reports on the project dashboard including status, issues, and scope/schedule changes
    • Work collaboratively and coordinate with project team members to troubleshoot and resolve schedule or process issues on a daily basis
    • See the big picture, and take the initiative to find and fill gaps in our processes. Suggesting improvements and new areas to address to facilitate coordination and cooperation and to reduce error. Move team towards use of best practices and maximum automation.
    • Ensure the on time, on budget, and quality delivery from end to end.
    • Facilitate project meetings with Product Management and Product Engineering (R&D) effectively; resolve and/or escalates issues in a timely fashion.


    Number of Years of Work Experience: 5


    Required Skills:

    • A minimum of 3 years of large-scope project/program management experience.
    • 3+ years of project leadership and cross-functional coordination.
    • Experience coordinating dynamic projects with geographically dispersed teams.
    • Previous experience running software development projects with Scrum or other Agile development methodology.
    • Self-motivated with attention to detail and exceptional organizational skills with the ability to balance immediate and longer term tasks and requirements
    • Strong presentation skills, ability to cater message depending on audience.
    • Excellent written and verbal communication skills.


    Preferred Skills:

    • Knowledge and experience in the use of lean methodology
    • Knowledge of the Scaled Agile Framework and how it is applied
    • Knowledge of DevOps culture and principles
    • CSM or PSM certification
    • Implementation and use of Kanban
    • Use and management of Jira and Sharepoint.
    • Understanding of Six Sigma principles


    Education: Bachelor’s Degree in Computer Science, Engineering, Math or related field. 

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


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