• IT Senior Storage Engineer

    Location IN-Pune
    Job ID
    Professional Services - Systems Engineering
    Pos. Type
    Full Time
  • Company Overview

    At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.


    Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.


    The Nuance Global IT team is focused on supporting the company and employees with technical solutions and expertise that help the business run more efficiently, ensure security and data privacy, and support new IT infrastructure initiatives that drive innovation. Our team is composed of problem solvers with constant curiosity and different perspectives who love to collaborate to transform and rethink IT.

    Job Summary

    Position Summary:


    You will be a contributing member of the Infrastructure Engineering Compute & Storage team, within Healthcare Cloud Hosted Services (HCHS) organization. The team is responsible for the design, build and continuous improvement of the virtualization and storage platforms as well as foundational services such as AD and DNS. We are looking for eager, energetic individuals that are capable of supporting virtualization, storage and identity & access management platforms in a hybrid cloud environment.


    Principal duties and responsibilities:

    • Document all relevant material related to the infrastructure systems, design, configuration, support and processes
    • Use tools and automation to improve operational processes
    • Ability to pursue aggressive development and expansion of new shared services
    • Perform post-resolution problem analysis on major incidents
    • Monitor, test, collect and analyze system performance and keep metrics up to date
    • Identifies key barriers/core problems and applies problem-solving skills in order to deal creatively with complex situations
    • Participate in 24/7 oncall support rotation
    • Manage day to day escalations
    • Responsible for all the technical aspects of storage solutions at the core, structural level.
    • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

    Knowledge, skills and qualifications:

    • Strong troubleshooting skills in complex environments
    • Ability to establish new standards for quality, performance or productivity
    • Ability to efficiently prioritize and organize competing work demands with little oversight.
    • Team Player with communication, organizational, and strong interpersonal skills.
    • Self-motivated, with keen attention to detail and excellent judgment skills. Must be able to work in a team environment with a “can do” attitude capable of overcoming difficult challenges.
    • Security first, proactive mindset
    • Experience in scripting / automation
    • Experience with concepts such as dynamic tiering & allocation, DE duplication, replication, disaster recovery and snapshots
    • Strong understanding of storage platforms
    • Experience in Storage Area Network (SAN) and Network Attached Storage (NAS) technology
    • Experience with implementing and supporting enterprise level backup solutions
    • High level of security environment knowledge and the ability to manage security baselines across the entire environment

    Education: BS


    Minimum years of work experience: 8 Years


    Required skills: EMC, Net App, and Isilon with NFS, CIFS and Fiber Channel experience. Extensive experience with hands-on management of storage solutions. Vmware, Azure, Linux, Windows, ITSM


    Preferred skills: SALT, Veeam, EMC, NetApp

    Additional Information

    Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


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